Brock House Society – Older Adults Activity Centre
Job Opportunity: Administrative & Communications Coordinator
Location: Brock House Society, Vancouver, BC
Reports To: Executive Director
Position Type: Full-time (35 hours per week)
Salary: $55–60,000 annually (based on experience)
plus extended benefits package
Start Date: As soon as possible
Application Deadline: Mar 15, 2025
About Brock House Society
Brock House Society (BHS) is a seniors activity centre serving Vancouver older adults
aged 55 to 100+ years. We are a non-profit organization located in a beautiful heritage building at Jericho Beach. We offer a variety of high-quality and stimulating programs that promote social connection, well-being, and lifelong learning. Our mission is to provide a variety of intellectual, creative, social, and recreational activities and programs. We foster a collaborative community where everyone is included, respected, and valued. Among our 1,500 members are 250 active volunteers, who are vital to our planning and operations.
Position Overview
Reports to the Executive Director, the Communications & Administrative Coordinator supports the planning, coordination and delivery of BHS internal and external communications and daily administrative responsibilities.
Key Responsibilities
Administrative Duties
-
Maintain the ClubExpress database, ensuring accuracy and updates in records and reconciling daily receipts in QuickBooks.
-
Coordinate room bookings in Google Calendar
-
As needed, assist with office reception functions.
-
Implement process improvement and optimization.
-
Support office volunteers, ensuring they have the necessary resources.
-
Attend Marketing and Communications Committee meetings and collaborate effectively to achieve goals.
-
Update and maintain information in databases.
Communications
-
Design, write, proofread and/or edit internal and external communications and marketing for print and digital media, including the BHS website, the weekly email newsletter, the monthly magazine “Gallimaufry,” social media, Canva, and other channels.
-
Plan, develop and implement strategies to increase public awareness of and engagement in BHS programs, activities, and events.
-
In collaboration with the Programs Coordinator, facilitate communication with instructors, convenors, and members by responding to inquiries and providing timely updates.
-
Assist in building and retaining membership through marketing and outreach.
-
Coordinate external outreach efforts to enhance community engagement and participation.
-
Manage and update the BHS website ensuring accuracy.
-
Maintain friendly, supportive and cooperative working relationships with volunteers, members, fellow staff, and external partners.
Program Support
-
Organize program registrations.
-
Assist committee members with various administrative tasks.
-
Keep program details up-to-date on the website and calendar, as directed by the Programs Coordinator.
-
Help coordinate events and set up rooms when needed.
Training and Experience
-
Bachelor’s degree or college diploma in communications, public relations, journalism, social work, or a related discipline; or an equivalent combination of education and experience.
-
Two+ experience in a not-for-profit or other relevant setting, preferably including older adults.
-
Experience in program development and organizational management.
-
Proficiency with digital tools such as QuickBooks, database management, Google Workspace, Microsoft Office, Zoom.
-
Ability to learn and use ClubExpress, a content management and website system.
-
Superior written and verbal English language proficiency.
Core Competencies
-
Focused listener and respectful and responsive communicator.
-
Attentive to detail and accuracy.
-
Flexible, determined, self driven, and a team player.
-
Tactful and committed to confidentiality.
-
Able to plan, prioritize, organize, manage time, multitask.
Additional Requirements
How to Apply
Please submit your resume and cover letter to eda@bhsociety.ca with "Communications & Administrative Coordinator" in the subject line. In your cover letter, describe your experience working with older adults and how you can contribute to our mission. Only those candidates who have been selected for an interview will be contacted.